Concore Technologies
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Education Technology
A full operations platform for managing barista training, assessments, scheduling, instructor workflows, and student certification.
Snapshot pending client approval
Barista Student Management System
Client Profile
A high-volume coffee training institute expanding across multiple cohorts and partner locations.
Timeline
10-week delivery with weekly stakeholder demos
Delivery Team
1 Product Engineer Lead, 1 Full-Stack Engineer, 1 UI/UX Designer, 1 QA
This engagement focused on turning an operations-heavy training business into a systemized digital workflow. Beyond building screens, the project required deep process mapping across admissions, trainer workflows, and compliance reporting. The final platform was designed to support current operations while giving leadership predictable visibility into student outcomes and train...
Discovery, UX architecture, data modeling, web app implementation, QA, deployment, and handover documentation.
The institute relied on spreadsheets, chat threads, and manual checklists to run admissions, class schedules, attendance, practical evaluations, and certificate issuance. This created delays, inconsistent records, and no real-time visibility into student performance.
CONCORE TECHNOLOGIES designed and implemented a centralized web platform with role-based dashboards for operations, instructors, and students. The system unified enrollment, timetable logic, attendance, assessment scoring, and certificate publishing under one workflow.
Centralize student lifecycle workflows from admission to certification
Reduce operational bottlenecks in class planning and assessment
Improve decision-making with reliable reporting and cohort analytics
Create a maintainable architecture that internal teams can extend
Discovery & Process Mapping
Mapped current-state workflows with operations and instructors, identified failure points, and translated process constraints into product requirements and system rules.
Build & Validation
Delivered prioritized modules in weekly increments, validated with real cohorts, and iterated on scheduling, attendance, and grading logic based on operational feedback.
Launch & Enablement
Migrated active cohort data, onboarded staff with SOP guides, and provided post-launch support for adoption, monitoring, and reporting consistency.
Modular domain model for admissions, cohorts, attendance, and certification
Row-level access controls aligned to role permissions
Event-driven notifications for schedule changes and milestones
Reporting layer optimized for operational dashboard queries
Role-based authorization for all write operations
Validation constraints for grading and certification states
Audit-friendly activity logs for sensitive workflow changes
Release checklist with regression coverage for core modules
Inconsistent historical data required cleanup and mapping
Scheduling logic had multiple real-world exceptions
60% reduction in routine admin overhead during active cohort operations
35% increase in course completion consistency
60% reduction in routine admin overhead
35% increase in course completion consistency
Faster certificate turnaround from days to same-day
Single source of truth across all active cohorts
"Concore brought structure to our delivery process with clear weekly visibility and a launch that improved daily operations immediately."
Sujan Subedi, Founder
Operational software adoption improves significantly when staff SOPs are included in delivery
Weekly demos reduced decision lag and avoided late-stage requirement changes